FAQs

Q?Is my phone worth fixing?
A.

We strongly believe most phones are worth fixing. Our repair services average between $25-$80. Unless you can get a new phone with all of your information already on it just the way you had it…… it is most definitely worth fixing your phone. If for some reason you still don’t want to get it fixed, come on in and sell it to us.

Q?My phone fell in water or a drink and now has water damage – Can this be fixed?
A.

Here at Mr.Cell we have extensive experience in bringing water damaged phones back to life. Over 70% of the time we can get your phone back on and working. If we can’t fix it, you dont pay! Doesn’t get much better than that now does it.

 

Q?Can the cracked screen on my phone be fixed?
A.

Of course it can! That is what Mr.Cell does best. Whether it is just the glass that’s cracked or the lcd screen that does not display properly or at all, we still got you covered.

We have over 6 years experience repairing phones so you can rest easy knowing that your phone is in safe hands. We always use original replacement parts and guarantee our work with 90 day warranty.

Q?Can I keep my current phone number if I switch cell phone carriers?
A.

Yes you can! As long as the number you are trying to transfer is active and in service we can transfer it to any wireless carrier of your choice. There is no extra charge for this service and is very common for new customers to transfer their number.

 

Q?What does Unlocking my phone mean?
A.

“Unlocking” your phone is the process of removing the restrictions on the phone to allow another cellular carrier to be used.
For example: If you want to use a AT&T iPhone with  your new T-Mobile service, your iPhone will need to be unlocked. Here at Mr.Cell we unlock all brand cell phones from many different carriers. Most phones can be unlocked while you wait!

 

Q?What does Jailbreaking my phone mean?
A.

Jailbreaking your phone is a term that refers to iPhones and iPhones only. Doing a “Jailbreak” on your iPhone is the process of installing a application called “Cydia” that allows customization of your phone that normally wouldnt be allowed. Some of the modifications include custom ringtones, custom screens, fonts, wireless tethering, and certain free app’s. This is a very popular service and we can help you with this today!

Q?What does Flashing my phone mean?
A.

Flashing your phone is the process of taking a Verizon or Sprint phone and “flashing” it to work with Boost Mobile or Metro PCS wireless carriers. This service¬† is only performed on Verizon or Sprint phones because they use CDMA technology instead of SIM CARDS. Since there is no sim card to just transfer within these phones we must “flash” the software to allow Boost or Metro to work with your phone. Give us a call or come on by today for more help with this service.

Q?Where do I pay my bill?
A.

Paying your bill is easy! Just come on by a Mr.Cell retail location today or give us a call and we can take your payment over the phone.

Q?How can I use my phone to tether wireless internet to my computer?
A.

Do you want your cell phone to work as a wireless internet signal for your computer, ipad, or tablet? We can help you with that – Give us a call today!

Q?Does Mr.Cell offer pre-paid monthly cellular plans?
A.

Yes we do! We offer the following pre-paid monthly plans designed to save you money and give you the best wireless service experience. Come on in and speak to one of our trained employees to find the perfect plan for you. More information available on our prepaid page.